Terms of service
GENERAL INFORMATION
Welcome to Cleanarer! The terms “we,” “us,” and “our” refer to Cleanarer. Cleanarer operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Cleanarer is powered by Shopify, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products or services, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible. However, product colors or appearance may vary depending on your device and its settings.
We do not guarantee that the appearance or quality of any product or service will meet your expectations or exactly match what is displayed online.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities by person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Cleanarer reserves the right to accept or reject any order at its sole discretion. Your order is not accepted until we confirm it.
We must receive and process your payment before accepting your order. Please review your order carefully before completing your purchase, as we may not be able to cancel it once accepted.
If we do not accept, modify, or cancel your order, we will attempt to notify you using the contact information provided.
Returns and exchanges are only permitted in accordance with our Refund Policy [LINK].
You represent that your purchase is for personal or household use and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of your order and will be stated in your order confirmation.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices may differ from those offered in physical stores or third-party platforms. Promotional offers may be governed by separate terms, which will prevail in case of conflict.
You agree to provide accurate and up-to-date payment and account information and to promptly update it as needed.
You represent and warrant that:
(i) your payment information is accurate,
(ii) you are authorized to use the payment method,
(iii) charges will be honored, and
(iv) you will pay all applicable charges, including taxes and fees.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Delivery times are estimates only and not guaranteed.
We are not liable for delays caused by carriers, customs, or events beyond our control. Once products are transferred to the carrier, risk of loss passes to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content included in the Services (including trademarks, text, images, graphics, videos, and design) is owned by Cleanarer or its licensors and is protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, or exploit any content without prior written consent.
Nothing in these Terms grants you any rights to our intellectual property. Unauthorized use may violate applicable laws.
All trademarks, logos, and brand elements are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available,” without warranties or control.
Your use of such tools is at your own risk and discretion. We are not responsible for any issues arising from their use.
New features added in the future will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites or content. We are not responsible for their accuracy or content.
Accessing third-party sites is at your own risk. Any transactions or interactions with third parties are solely between you and them.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Cleanarer is powered by Shopify; however, all purchases are made directly with Cleanarer.
You acknowledge that Shopify is not responsible for any aspect of transactions between you and Cleanarer. You release Shopify from any claims related to your purchases.
SECTION 10 – PRIVACY POLICY
All personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.
By using the Services, you acknowledge that your data may be processed by Shopify and shared with third parties, possibly in other countries.
SECTION 11 – USER COMMENTS
By submitting content (“comments”), you grant us a worldwide, perpetual, royalty-free license to use it.
You represent that you own the rights to your content and that it complies with these Terms.
We are not obligated to maintain confidentiality, pay for, or respond to comments.
We may remove content that is unlawful or violates these Terms.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may only use the Services lawfully. Prohibited uses include illegal activities, infringement, harassment, fraud, spam, impersonation, and misuse of data or systems.
We may suspend or terminate your access for violations.
SECTION 14 – AGENTS
This section governs automated tools (“Agents”). Agents must clearly identify themselves and comply with all rules outlined.
We may restrict or block Agent activity at any time.
SECTION 15 – TERMINATION
We may terminate your access at any time. Obligations incurred prior to termination remain in effect.
SECTION 16 – DISCLAIMER OF WARRANTIES
Services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free service.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Services.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Cleanarer and its affiliates from any claims arising from your use of the Services or violation of these Terms.
SECTION 19 – SEVERABILITY
If any provision is deemed invalid, the remaining provisions remain enforceable.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver.
These Terms constitute the entire agreement between you and us.
SECTION 21 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign them freely.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Cleanarer is based.
SECTION 23 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance.
SECTION 25 – CONTACT INFORMATION
Questions about the Terms should be sent to ecomelece@gmail.com.
Contact details:
[INSERT BUSINESS NAME]
ecomelece@gmail.com
[INSERT BUSINESS ADDRESS]
[INSERT PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]
